Michigan Insurance Company - A Donegal Insurance Group Company

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Customer Services

24-Hour Claim Reporting by Telephone

We provide a 24-hour claim reporting service to our policyholders and agents. You can access this service 24 hours a day, 7 days a week. Simply call 800 255-7131.

If your loss involves an emergency situation requiring our immediate attention, our "on-call" Claim Representative will contact you to provide help and direction — within one hour of your call in most cases. In a non-emergency situation, we’ll obtain information to begin the claim process on the next business day.